Solidarity Bahrain fully automates Motor Insurance underwriting with Inspektlabs

Solidarity Bahrain has moved to a 100% automated underwriting inspection process. With the help of Inspektlabs AI, they have successfully removed the need for a manual inspection workflow.

Let’s find out how!

Industry:Insurance

Location:India

The Background

Solidarity Bahrain, a subsidiary of Solidarity Group Holding B.S.C., was founded in 1976 and is one of Bahrain’s earliest locally domiciled Insurance companies. Known for its ethical business practices, wide-ranging insurance products, and experienced professional team, Solidarity Bahrain has consistently invested in technology-driven initiatives to enhance customer experience and operational efficiency.

As part of its ongoing digital transformation journey, Solidarity Bahrain actively evaluates insurtech solutions that simplify processes while maintaining underwriting rigor.

About Solidarity

Established legacy insurer: Founded in 1976, Solidarity Bahrain is one of Bahrain’s earliest locally domiciled insurance companies and operates under Solidarity Group Holding B.S.C.

Strong reputation & expertise: Recognized for ethical business practices, a diverse insurance portfolio, and an experienced professional team.

Digitally progressive approach: Actively invests in technology and evaluates insurtech solutions to enhance customer experience, streamline processes, and maintain underwriting rigor.

The Problem

As Solidarity’s motor insurance volumes grew, the limitations of a manual inspection workflow became increasingly apparent.Before onboarding Inspektlabs, the underwriting team:

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Collected and reviewed inspection photos and videos manually

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Spent significant time organizing inspection data

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Took underwriting decisions on a case-by-case basis

Key Challenges

Manual, time-intensive workflow: Inspection photos and videos were collected and reviewed manually, requiring significant human effort.

Operational inefficiencies: The underwriting team spent considerable time organizing inspection data and making case-by-case decisions.

Long turnaround times: The end-to-end inspection process took 7–8 hours per case and sometimes extended across multiple days.

Solution

Solidarity partnered with Inspektlabs to automate and digitize its motor insurance underwriting inspections.

By implementing Inspektlabs’ AI-powered inspection platform, Solidarity transformed its underwriting workflow end-to-end.

The new system enabled Solidarity to:

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Automatically capture and organize inspection media in real time

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Eliminate manual coordination between customers, inspectors, and underwriting teams

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Standardize how vehicle condition data is presented and evaluated

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Ensure consistent inspection quality across all policies

Most importantly, Inspektlabs allowed Solidarity to eliminate physical inspections, replacing them with a fully digital, remote inspection experience for customers without sacrificing underwriting accuracy or control.

Want to see what Inspektlabs can do for your team?

Schedule a personalized demo with one of our industry experts.

" Our inspection workflow is now 100% digital. Inspektlabs’ AI-powered inspections have fully replaced physical checks, helping us reduce turnaround time while maintaining accuracy and consistency. "

The Impact

With Inspektlabs in place, Solidarity achieved measurable improvements across underwriting operations:

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Significant reduction of inspection turnaround time

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Elimination of manual inspection bottlenecks

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Faster underwriting decisions and policy issuance

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Improved operational efficiency at scale

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A seamless, digital-first experience for customers

By automating inspections and underwriting workflows, Solidarity successfully aligned operational efficiency with customer convenience, enabling the company to scale its motor insurance business with confidence.

The Inspektlabs Impact

Turnaround Time reduced by 90%

Inspections are now 100% digital and automated

Improved customer experience due to a digital-first approach

90%↓

Reduction in Inspection time

100%

Digital Underwriting Inspections

70%↓

Operational Cost Reduction

Conclusion

Solidarity Bahrain’s partnership with Inspektlabs demonstrates how traditional insurers can modernize underwriting operations without disrupting core risk frameworks.

By moving from manual, time-intensive inspections to a fully digital, automated process, Solidarity strengthened underwriting efficiency, reduced delays, and delivered a faster, frictionless experience to policyholders, reinforcing its position as a forward-thinking insurer in the Bahraini market.